Job Description

Tree Factory is a growing cannabis dispensary/delivery service looking to add talented phone budtenders to our family. We are actively searching for a candidate who wants to be part of our fast-paced, energetic and sharp team. As a phone budtender, you’ll be ensuring customers have a professional experience on our platform, and providing assistance and support on the phones, email/text and chat. If you have what it takes, we highly encourage you to apply.

Job Skills/Requirements

  • Strong phone presence and professional email etiquette.
  • Love helping people and making them smile.
  • Requires effective communication and interpersonal skills (verbal and written) with internal and external customers.
  • Excellent in Time Management.
  • Must be at least 21 years old and pass a Live Scan Background.

Key Responsibilities

  • Provide a high level of customer service across the phones and support chat.
  • Accept and process orders from existing customer.
  • Educate clients on products and services.
  • Build long lasting Relationships with current and prospective clients.
  • Effectively work with other departments to provide excellent customer service and contribute to a team-oriented environment.
  • Exhibit a strong work ethic.

Benefits:

  • 401(k)
  • Dental insurance
  • Employee discount
  • Health insurance
  • Life insurance
  • Paid time off

Schedule:

  • 8 hour shift
  • Overtime
  • Weekend availability

Education:

  • High school or equivalent (Preferred)

Experience:

  • Customer service: 1 year (Preferred)
Job Category: Sales
Job Type: Full Time
Job Location: Port Hueneme

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