Phone Budtender

Job Description

Tree Factory is a growing cannabis dispensary/delivery service looking to add talented phone budtenders to our family. We are actively searching for a candidate who wants to be part of our fast-paced, energetic and sharp team. As a phone budtender, you’ll be ensuring customers have a professional experience on our platform, and providing assistance and support on the phones, email/text and chat. If you have what it takes, we highly encourage you to apply.

Job Skills/Requirements

• Strong phone presence and professional email etiquette.
• Love helping people and making them smile.
• Requires effective communication and interpersonal skills (verbal and written) with internal and external customers.
• Excellent in Time Management.
• Must be at least 21 years old and pass a Live Scan Background.

Key Responsibilities

• Provide a high level of customer service across the phones and support chat.
• Accept and process orders from existing customer.
• Educate clients on products and services.
• Build long lasting Relationships with current and prospective clients.
• Effectively work with other departments to provide excellent customer service and contribute to a team-oriented environment.
• Exhibit a strong work ethic.

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off

Schedule:

• 8 hour shift
• Overtime
• Weekend availability

Education:

• High school or equivalent (Preferred)

Experience:

• Customer service: 1 year (Preferred)